Seem ‘s I’ve had another visit from another Apple Campus IP address today :
Again just to confirm it is an Apple associated IP address I ran it through whatismyipaddress.com/ and it gave me the following result :
So Apple may no longer be responding to my emails, but they are reading my blog posts about my experiences, it’s something I suppose.
What annoys me the most about this whole thing has been that I’ve had Apple products in my home now for over 10-12 years, I’ve had 3 x Macbooks over the years a Mac Mini (which I still use), and Apple TV that’s used literally every other day, 2 x iPads (one being a Mini) 5 x various iPhones, 4 x ipods of some description and only last year I invested in an iMac with the intention of using it to replace my Window’s based system at home and in all that time I’ve only ever had 2 issues that Apple have had to deal with.
One of these was with my iPod about 8 years ago & this was dealt with almost immediately and without any fuss or arguments, they just swapped out and gave me a replacement (it was if I remember correctly, just within the warranty) and the second being this experience which has left a very very bitter taste in my mouth with regards Apple Customer Service and Apple in general.
It’s made me think about the previous relationship I had with Apple and the relationship I “Now” have with Apple . . do I want to keep on buying products from a company whose Customer Service/Support has no consistency on how it treats customers and just hope for pot luck that I might get a repair done for free or end up with an extortionate surcharge.
Now wonder Apple reported a net profit of $18bn (£11.8bn) in its fiscal first quarter when it charges customers £206.44 for any sort of repair to iPad 2
How do they get away with it ? It’s simple . . they’ve turned us into the sheep they were trying to stop use becoming in their 1984 Advertisement, so now we follow them and obey without command or reason, how I wish I could re-enact that advert and smash through an Apple store with a sledge-hammer, I’d never actually do it, but it warms my cockles thinking about doing it